Talk to us
Email is the way in for everything: a question about a result, a licence key, billing, a refund, or whether Team or Practice fits your firm.
Email support
Send it to this address. Copy it, or open it in your email app.
support@planningconstraints.com
To help us answer quickly, include the postcode or address you checked, what you expected to see, and a screenshot if you have one.
Lost a licence key, or want a refund? The support page explains how each one works.
For practices and procurement
If you are choosing a plan for a firm, email the same address with “Practice enquiry” in the subject. These are the questions we can help with:
- More than fifteen seats, or a purchase order rather than a card payment.
- Bulk screening, the API, or reports under your own letterhead.
- Where the data comes from, and how it is licensed. The answers are on the sources and licences page.
- Anything an approver needs before signing off a monthly spend.
Read first, if you prefer: Planning Constraints for practices, pricing and sources and licences.
Who you are dealing with
- Company
- Broadhurst Digital Limited
- Company number
- 12503471
- VAT number
- GB355920584
- Registered office
- 18 St Nicholas Place, Derby, DE1 3GD
The company is registered in England. For how we handle personal data, see the privacy policy; for who we are, see About.